Priority and stacking

Basic
October 6, 2026

When more than one offer qualifies for the same placement, priority decides which shows. You set priority per offer, and you can stop showing further offers once a shopper has accepted one, so a single session doesn't present the same shopper with a chain of upsells.

Priority only matters when two or more offers are eligible for the same placement at the same time — with one offer per context, it's irrelevant. When it does apply, it's a simple ordering: the highest-priority eligible offer is the one shown, and the others wait for their turn rather than all appearing together, which keeps a single surface from showing a stack of competing upsells to the same shopper.

Separately from priority, you can configure an offer to stop showing further offers once a shopper has accepted one in a given session. This is the mechanism that prevents a shopper who just added a free-shipping gift from immediately being shown three more offers in the same cart drawer — it caps the session's total offer exposure, which is a different lever from priority's per-placement ordering. Used together, priority decides which offer a shopper is likely to see first, and the accept-to-stop setting decides how many more they'll see after that.

Neither setting changes an offer's own Smart Rules — an offer still has to qualify on its own targeting before priority or stacking behavior is ever evaluated.

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