Collection Intelligence: what's working in your collection grids

October 8, 2026

Collection Intelligence watches how shoppers actually browse your collection pages — session by session, product by product, row by row — and tells you which products are misplaced. It scores every product against a click-rate model for its grid position, then surfaces three specific findings: a hidden gem buried too low to be seen, a product that gets clicked but not bought, and a product holding a top spot it isn't earning. Each finding comes with a concrete next step, not just a number.

A click-rate model, not a guess

Every grid position has an expected click rate, built from your own store's click curve by device — the chart literally shows “where shoppers click” by row, indexed against the page-1 average. A product's lift is its actual clicks compared to what its position predicts. That lift is what separates “this product sells itself” from “this product looks good because it's in a good spot.”

The same model renders as a heatmap of the grid itself — “the grid, as shoppers saw it” — so you can see at a glance which tiles are over- or under-performing their position, by device, for page 1 over the last 28 days.

Three findings, each with an action

  • Hidden gem (buried_not_dead) — a product getting more clicks than its position predicts, or selling elsewhere in your store, but sitting too low in the grid for most shoppers to scroll to. The suggested action is to move it up.
  • Clicked, not bought (clicked_not_bought) — a product that gets plenty of clicks but rarely converts into an order. This one doesn't suggest reordering the grid — it suggests recovering the shopper, with a one-click path to create a recently-viewed offer for exactly that purpose.
  • Weak top spot (overexposed) — a product holding a prime position but earning fewer clicks than that position usually produces. The suggested action is to swap it out.

Every finding shows its evidence alongside the recommendation — views, clicks, store-wide orders, and the lift number itself — so the suggestion is never a black box.

Campaigns, ads and paid traffic

Collection sessions are attributed to a landing source — paid social, other paid ads, search, social, affiliate, email, SMS, or direct — and rolled up by campaign (utm_campaign) and ad (utm_content), ranked by session volume, each with its most-clicked products. A separate view compares what paid-traffic shoppers click most against everyone else's click rate on the same products, across every collection — the product your paid ads are actually driving interest in, independent of what the grid position suggests they should click.

How shoppers arrive, and what they do next

For any single collection, a funnel breaks sessions down by landing source into clicked, added to cart, and ordered — so a collection with strong sessions but a weak funnel from one channel is visible immediately, not buried in an aggregate conversion rate.

Self-serve segments

Every view can be filtered by date range (7, 28, or 90 days), device (mobile, desktop, or both), and traffic channel, so a question like “how does this collection perform for paid social shoppers on mobile in the last week” is a filter change, not a data request.

Turning it on

Collection Intelligence runs on a theme app embed setting — “Track collection page product grids,” inside the same Traffic & Browsing embed used elsewhere in the storefront — so there's no separate script to install. Data appears the day after shoppers start browsing. Findings compare a 28-day window, so a newly-enabled shop sees a running day-count while evidence accumulates before the first findings firm up.

What you can build with it

Fix a grid that's hiding a winner. A product converting well despite a low position is exactly the “hidden gem” finding — move it up with evidence already in hand, rather than guessing which products deserve a better spot.

Recover shoppers who clicked and left. A “clicked, not bought” finding creates a recently-viewed offer in one step, aimed at the one thing the grid data already proved those shoppers were interested in.

Audit a prime position before a merchandising refresh. Before manually re-curating a top collection, check which of its current top-row products are actually earning that position and which are coasting on placement alone.

See what a paid campaign is really driving. Compare the products a specific ad's traffic clicks most against your store's baseline, to confirm the campaign is landing shoppers on what the creative promised.

Catch a channel-specific funnel problem. A collection with healthy overall sessions but a flat funnel from one traffic source points at a landing-experience problem specific to that channel, not the collection as a whole.

Try it on your store

Install UpsellPlus free and launch your first offer in minutes, or book a walkthrough with our team.