10.9.22
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Does an accepted post-purchase offer create a new order in Shopify?

A Shopify store’s anatomy looks like this:

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Landing Page > Product Page (PDP) > Cart > Checkout > Post-Purchase (optional) > Thank You page

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When you have post-purchase offers set up, a customer can add to their initial purchase with an upsell that appears on a page after they’ve checked out.

post-purchase offer shopify
The post-purchase offer page

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But how does this work in your Shopify backend? Does it create two offers? What about fulfillment?

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The Shopify checkout can be modified by apps using checkout extensions. The post-purchase page is such an extension. The original order will be modified by the extension and the app that controls the extension. The post-purchase upsells product gets added to the original order and the credit card of the customer will get charged a second time for the post-purchase product total.

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You’ll see this reflected in the order history. This also allows your orders to be sent correctly to fulfillment.

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post purchase order shopify

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This is all integrated and built into the UpsellPlus app and allows you to create a customized post-purchase page that fits your store and products.

Jaap Vergote

Jaap Vergote

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