ShopBrain (automated recommendations)

Launch
October 6, 2026

ShopBrain is UpsellPlus's automated recommendation engine. Instead of naming products per offer, you let it select them from cart contents, customer context, and prior order data, optionally scoped to a collection. An AI Config tab controls how aggressively it recommends and which products it may use.

ShopBrain is an alternative to picking an offer's products by hand: instead of a fixed list, the offer's product source is handed to ShopBrain, which selects what to show per shopper from cart contents, customer context, and prior order history, optionally scoped to a specific collection so it never recommends outside a category you've approved.

Because the product selection is dynamic, a ShopBrain-powered offer's Smart Rules and behavior mode still apply exactly as they would to a hand-picked offer — targeting and discounting are unaffected by whether the product list is fixed or automated. What changes is only which product fills that offer's slot for a given shopper.

The AI Config tab on an offer is where you adjust how ShopBrain behaves for that specific offer, rather than being a global, account-wide setting — so two different ShopBrain offers can be tuned differently from each other.

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