10.15.26

Product update: Complete the Set

When shoppers add part of a gift set, UpsellPlus offers the full set and swaps out the items they already picked, in the cart, at checkout and after purchase.

TL;DR: If a shopper adds items that belong to a gift set or bundle, UpsellPlus now offers them the full set. The offer shows how much more it costs and how much they save. One click replaces the items they already picked with the set.

What's new in this update

  • Automatic set offers: there are no products to pick. UpsellPlus finds the set that matches each cart.
  • One-click swap: the set replaces the items it includes, so nothing is charged twice.
  • Works everywhere you sell: cart drawer, cart page, popup, checkout and post-purchase.

Turn part of a set into the whole set

A shopper adds a $14 shampoo and a $15 conditioner. You also sell both in a $37 Hair Ritual Gift Set with a hair mask. Instead of a generic recommendation, they see "You already have 2 of 3 items in this set" and "Complete the set: add 1 item for $8.00 more and save $12.00". One click swaps their two items for the set.

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Cart drawer with a shampoo and conditioner and a Complete the Set offer for the Hair Ritual Gift Set
The shopper already has two items from the set. One click swaps them for the full set.

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At checkout, too

The same offer works in checkout. If the shopper accepts, the set replaces the items it covers, and the order total updates to match.

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Checkout order summary with a Complete the Set offer replacing the shampoo and conditioner
At checkout, the set replaces the shampoo and conditioner already in the order.

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After purchase

Shoppers who check out without the set can still get it on the post-purchase page. They accept the set in one click, and UpsellPlus refunds the items it replaces once the order is paid, so they only pay the difference. The offer says this up front, so there are no surprises on their statement.

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Post-purchase offer for the Hair Ritual Gift Set explaining that the shampoo and conditioner are refunded
After purchase, the shopper adds the set and the items it replaces are refunded.

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You choose which sets to offer

Point the offer at your gift-set collection. For each cart, UpsellPlus picks the set that covers the most items already there; if two cover the same number, it picks the one that costs least to complete. You can edit the message, and choose whether to show sets that don't save the shopper anything.

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UpsellPlus offer editor with the Complete the Set strategy selected, the message template and the no-saving option
Pick Complete the Set, edit the message, and UpsellPlus fills in the items, extra cost and saving for each cart.

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Works with your bundle app

Complete the Set reads sets from Shopify Bundles, from apps that build on it, and from Simple Bundles. Using a different bundle app? Tell us which one from the offer editor.

Brand, products and prices in these examples are illustrative.

Frequently asked questions

Which bundle apps work with Complete the Set?

Shopify Bundles, apps built on Shopify's bundles feature, and Simple Bundles. For any other app, let us know from the offer editor.

What happens to the items already in the cart?

The set replaces them. If the shopper has two of one item and the set includes one, only one is replaced.

Does Complete the Set work after purchase?

Yes. The set is added to the order and the items it replaces are refunded once the order is paid.

Do I need to set up each set?

No. UpsellPlus reads your existing bundles. You choose which collection to draw from.

Jaap Vergote

Jaap Vergote

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